Responsible Sales in Hospitality and Retail course

Experience the interactivity of our new multi-device, mobile ready e-learning course, Challenge – Responsible Sales in Hospitality and Retail.

You’ll get an insight into the types of products that are covered by age restrictions, the legal requirements placed on individuals selling age-restricted products and guidance on operating within the law when selling age-restricted products.

Have you considered the challenge?

This online training course has been developed to give the learner an introduction to age-restricted products and how to prevent the sale of age-restricted products to underage individuals.​​​​​

The legal framework

Safeguarding the health and wellbeing of young people

Roles, licences and conditions

Have you been trained to sell responsibly?

Risks associated with age-restricted products

Explore why some products are age restricted

Age verification

The practical application of age verification

Dealing with drunkenness

It is an offence to sell alcohol to someone who is or who appears to be drunk

Conflict management and personal safety

Could your premises be vulnerable to conflict and crime?

The ideal course for...

new starter induction

where an understanding of age-restricted products is required

all employees

in a workplace to raise awareness of this subject area

This online course is delivered via Highfield Qualifications’ online learning platform.
ORS Group acts as an approved reseller and training partner.
Course content, assessments, and certificates are provided by Highfield.